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O2 changed my PAYG tariff without my consent

I just logged on to myO2 to have a look at my remaining allowances but found that my tariff has changed from Pay & Go Go Go to Simplicity. WHAT THE HECK has happened?! I never asked to change my tariff!! I was just using my free minutes a few hours ago with no problems, now I've lost all that and my free texts and data!! This is ridiculous!!

Posts: 0

Re: O2 changed my PAYG tariff without my consent

Phone 4445 from your 02 phone and seek clarification.

Someone has probably made a mistake.

02 reps are ringing round and asking payg users if they get everything out of their package that they need and if not offer to change their current tariff.