cancel
Showing results for 
Search instead for 
Did you mean: 

O2 changed my PAYG tariff without my consent

Anonymous
Not applicable

I just logged on to myO2 to have a look at my remaining allowances but found that my tariff has changed from Pay & Go Go Go to Simplicity. WHAT THE HECK has happened?! I never asked to change my tariff!! I was just using my free minutes a few hours ago with no problems, now I've lost all that and my free texts and data!! This is ridiculous!!

Message 1 of 2
1,057 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
Phone 4445 from your 02 phone and seek clarification.

Someone has probably made a mistake.

02 reps are ringing round and asking payg users if they get everything out of their package that they need and if not offer to change their current tariff.

View solution in original post

Message 2 of 2
1,050 Views
1 REPLY 1

Anonymous
Not applicable
Phone 4445 from your 02 phone and seek clarification.

Someone has probably made a mistake.

02 reps are ringing round and asking payg users if they get everything out of their package that they need and if not offer to change their current tariff.
Message 2 of 2
1,051 Views