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O2 Webmail is now closing down - it's official !

Anonymous
Not applicable

I have been an active O2 webmail user for many years and during this time we have been told countless times that the O2 webmail service is closing down.   Despite this, I have CONTINUED to use the O2 webmail service.  Athough recently, I have experienced major time delays in getting my email.    I can still logon and send emails from my webmail address without any problem.    Yes, that's right.

 

However, all good things must end, so they say.    I have just received a message from The O2 Team confirming that the webmail service will be closing on Monday 20th June 2016.  

 

I am very pleased that O2 made the decision to write to all their webmail customers.   Which I can tell you is quite out of character for O2..    Usually we are kept completely in the dark.     Anyway, credit where it's due!

 

I shall be very sad to lose my webmail facilities and I have arranged to transfer all emails to SKY.   I am  hoping that the O2 forwarding service actually works.

 

Goodbye and good luck !

 

Fishtank.

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jonsie
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Cleoriff
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@Anonymous wrote:

O2 didn't tell me!!!  Service from O2 has deteriorated so much in recent times (since they sold off the home broadband). But the webmail shut down seems to coincide with a major problem that I've been getting with my o2 email seemingly hacked late June and my not being able to access the webmail to change my password.

 

 


Well the closure date was announced as the 20th June. So that's probably the reason you started having problems about that time?

Veritas Numquam Perit

Girl in a jacket
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MI5
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Please send a pm to @Toby and he will look into it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Beenherebefore
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@Anonymous but in June 2013 you said you'd closed your account !

 

http://community.o2.co.uk/t5/Welcome-News/News-about-O2-s-Home-Broadband-and-Home-Phone-Service/m-p/490570#M6383

"My life is a facsimile of a sham"
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jonsie
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Message 25 of 44
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Cleoriff
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Perhaps they closed the Sky broadband account....but kept O2 webmail?

I know when Virgin took over NTL world...I never changed my email address (ntl) till a few years after.

By then we had left Virigin and moved to BT.......

Veritas Numquam Perit

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MI5
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I've still got an ntl email.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5 wrote:
I've still got an ntl email.

So has my eldest lad....(despite Ray telling him to change it)

Veritas Numquam Perit

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Beenherebefore
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@MI5 wrote:
I've still got an ntl email.

Better post a rant on their forum then 

 

I have 2 x Wanadoo addresses.....and I still use them !!.....I get very little spam on them even though I use them for online shopping.

"My life is a facsimile of a sham"
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MI5
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No need or desire to change mine it's also linked to more accounts than I can remember.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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