cancel
Showing results for 
Search instead for 
Did you mean: 

O2 Open

Anonymous
Not applicable

Hi,

 

I am joining O2 shortly and also have an O2 Open code.  I was wondering if I can #purchase the phone online and visit the store to apply the discount or do I have to do it all in store?

 

Thanks

Ian

Message 1 of 21
5,758 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
Apparently it can only be applied in store now, although some have said the text in service still works.
The latest T&C's are here https://o2open.co.uk/O2Open/servlets/ShowFAQ
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 3 of 21
5,244 Views
20 REPLIES 20

jonsie
Level 94: Supreme
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
Apparently it can only be applied in store now, although some have said the text in service still works.
The latest T&C's are here https://o2open.co.uk/O2Open/servlets/ShowFAQ
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 21
5,245 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
So can apply online but must visit store to apply the discount.
Current Phone: Sony Xperia XZ Premium
Message 4 of 21
5,212 Views

Cleoriff
Level 94: Supreme
  • 122922 Posts
  • 826 Topics
  • 7469 Solutions
Registered:

open.JPG

Veritas Numquam Perit

Girl in a jacket
Message 5 of 21
5,207 Views

Anonymous
Not applicable

I would try the text option too as it did work for me okay slight_smile


@Cleoriff wrote:

open.JPG


 

Message 6 of 21
5,182 Views

Cleoriff
  • 122922 Posts
  • 826 Topics
  • 7469 Solutions
Registered:

Yes it is still working for some....Another O2 glitch? wink

Veritas Numquam Perit

Girl in a jacket
Message 7 of 21
5,174 Views

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
As I said above, some have reported it still working which is contrary to the T&C's
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 21
5,170 Views

jonsie
Level 94: Supreme
  • 93229 Posts
  • 609 Topics
  • 6976 Solutions
Registered:

The text option is so open to abuse so I'm guessing that's why the need to change it.

Message 9 of 21
5,167 Views

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:
Makes perfect sense but they seem to have forgotten to switch the text option off.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 21
5,166 Views