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O2 Number transfer form

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Anonymous
Not applicable

on ‎29-10-2015 17:38

on ‎29-10-2015 17:38

Hello, I was looking at changing from a PAYG sim to a pay monthly sim only contract next week and was abit confused at the "keep your number form"

Where it says "what type of account do you have", will I have to choose PAYG or Pay monthly?

Also where it says "your mobile number", will I have to choose the number I want to keep (from the PAYG sim) or the temporary number from the pay monthly sim? 

Thanks in advance

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MI5
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In response to adamtemp64
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on ‎29-10-2015 18:16

on ‎29-10-2015 18:16

Use this form and it is very clearly explained against each line of input.
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,Ts=Webforms,T=PreToPost
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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adamtemp64
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on ‎29-10-2015 17:42

on ‎29-10-2015 17:42

1 get the new pay monthly sim

2 you fill the payg to pay monthly form

3 your payg number is the one you are keeping the paymonthly sim is the tempoary number 

 

iPhone 11 Pro 256gb on unlimited data
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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MI5
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In response to adamtemp64
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Registered:

on ‎29-10-2015 18:16

on ‎29-10-2015 18:16

Use this form and it is very clearly explained against each line of input.
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,Ts=Webforms,T=PreToPost
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎03-11-2015 20:37

on ‎03-11-2015 20:37

Thank you slight_smile

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MI5
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on ‎03-11-2015 22:16

on ‎03-11-2015 22:16

Glad it helped slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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