Solved: Re: O2 Number transfer form

Anonymous · ‎29-10-2015

Hello, I was looking at changing from a PAYG sim to a pay monthly sim only contract next week and was abit confused at the "keep your number form"

Where it says "what type of account do you have", will I have to choose PAYG or Pay monthly?

Also where it says "your mobile number", will I have to choose the number I want to keep (from the PAYG sim) or the temporary number from the pay monthly sim?

Thanks in advance

MI5 · ‎29-10-2015

Use this form and it is very clearly explained against each line of input.
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,Ts=Webforms,T=PreToPost

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

adamtemp64 · ‎29-10-2015

1 get the new pay monthly sim

2 you fill the payg to pay monthly form

3 your payg number is the one you are keeping the paymonthly sim is the tempoary number

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MI5 · ‎29-10-2015

Use this form and it is very clearly explained against each line of input.
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,Ts=Webforms,T=PreToPost

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-11-2015

Thank you

MI5 · ‎03-11-2015

Glad it helped

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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