cancel
Showing results for 
Search instead for 
Did you mean: 

O2 Live Chat

Anonymous
Not applicable
Does anyone know what's happened to Live Chat? It doesn't seem to work any more. I urgently need to contact O2 - in overseas and can't phone and the email service has been shut down. Help!!
Message 1 of 12
4,245 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 154226 Posts
  • 658 Topics
  • 29424 Solutions
Registered:

@Anonymous wrote:
Thanks all. Sadly I'm PAYG, so unable to call from abroad, I think?

You can call but it's not free

From abroad+44 7860 980 202International rates
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 5 of 12
3,866 Views
11 REPLIES 11

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3854 Solutions
Registered:

@Anonymous  There have been problems recently with the O2 website. If you are a contract customer you can call O2 customer service free from your mobile on +44 3448090202.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 12
3,922 Views

MI5
Level 94: Supreme
  • 154226 Posts
  • 658 Topics
  • 29424 Solutions
Registered:
Calling from abroad is free from a contract phone http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 12
3,920 Views

Anonymous
Not applicable
Thanks all. Sadly I'm PAYG, so unable to call from abroad, I think?
Message 4 of 12
3,875 Views

MI5
Level 94: Supreme
  • 154226 Posts
  • 658 Topics
  • 29424 Solutions
Registered:

@Anonymous wrote:
Thanks all. Sadly I'm PAYG, so unable to call from abroad, I think?

You can call but it's not free

From abroad+44 7860 980 202International rates
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 12
3,867 Views

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3854 Solutions
Registered:

@Anonymous  If your query isn't account related, please ask here. There are several very knowledgeable customers (which we all are here) who may be able to help.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 6 of 12
3,863 Views

Anonymous
Not applicable
My iPad has been stolen. I won't be replacing it and need to cancel my contract. Any ideas most welcome!
Message 7 of 12
3,781 Views

MI5
Level 94: Supreme
  • 154226 Posts
  • 658 Topics
  • 29424 Solutions
Registered:
Lost or stolen advice here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 12
3,771 Views

Cleoriff
Level 94: Supreme
  • 133402 Posts
  • 843 Topics
  • 7624 Solutions
Registered:
Message 9 of 12
3,770 Views

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3854 Solutions
Registered:

@Anonymous  The links provided above by @MI5 and @Cleoriff should give you all the info you need. Should you have any other questions, feel free to ask. Good luck.:smileywink:

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 10 of 12
3,761 Views