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O2 Friends and Family Discount

Anonymous
Not applicable

Hello everyone,

 

I have an iPhone on a Refresh tarriff and a friend has kindly set me up with the 'Friends and Family' discount.  I received a text message three days ago saying "Great news! We have added a friends and family discount to your account. You will continue to get this until you next upgrade"

 

This is all good so far.  My question is: where can I see this information within the My O2 site? I have looked everywhere on on the menus and options but cannot see a thing.

 

Any ideas would be much appreciated.

 

Many thanks

 

Daniel

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Accepted Solutions

Anonymous
Not applicable

Hi

 

It should show in your Bolt-ons, section under your bill.

 

If it's not there, it should show within the next few days or maybe longer

 

My discount didn't show until two weeks after it was applied 

 

Hope this helps

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Anonymous
Not applicable

Hi

 

It should show in your Bolt-ons, section under your bill.

 

If it's not there, it should show within the next few days or maybe longer

 

My discount didn't show until two weeks after it was applied 

 

Hope this helps

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MI5
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Usually it will show up within 72 hours of your confirmation text.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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"It should show in your Bolt-ons, section under your bill."

 

Thanks for that.  I had checked there Wed/Thurs/Fri but not today.  Checked just now and Lo and behold! there it was in the 'My Bolt Ons' section

 

Thanks to adriannadavey

 

Daniel

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Anonymous
Not applicable

@Anonymous wrote:

"It should show in your Bolt-ons, section under your bill."

 

Thanks for that.  I had checked there Wed/Thurs/Fri but not today.  Checked just now and Lo and behold! there it was in the 'My Bolt Ons' section

 

Thanks to @Anonymous

 

Daniel


You're welcome slight_smile

 

Enjoy your iPhone.

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