on 01-05-2013 20:47
Contract finished. Looking to get HTC One on 24 mth contract 300 mins, unlimited text and 500MB data. O2 quote £27p/mth + £199.99 for phone. However U Switch website has same deal on an O2 contract for £27p/mth and free phone. Tried contacting O2 to see if under their O2 Fair Deal, they would match the deal from U Switch. Used web chat, they can't answer query, no one available from Upgrade team. No call back option for the team, strange given that I received a number of calls prior to contract ending. Disappointed to say the least that much heralded Fair Deal does not appear to work in practice.
Probably the best option is to move provider or just use U Switch.
Anybody else encountered a similar problem and how was it resolved, if at all?
Solved! Go to Solution.
on 02-05-2013 11:04
Through 3rd parties they discount there slice of the commission and try to sell their insurance etc.
Just go with the best deal you find.
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services