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O2 Contract Ending, Found replacement O2 contract through third party website how do I Change over

FoggyDayz
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O2 Contract Ending, Found replacement O2 contract through third party website how do I Change over with the least amount of problems? I want to keep my number but get the new cheaper contract with new phone. Do I need special Codes to transfer? Do I need to close one before starting a new one? Can O2 simply update my current account to the new tariff and handset? Many thanks.

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Enlli
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If the 3rd party website is one of the comparison sites like MSM or USwitch they will direct you to O2. It should ask if this is a new account of upgrade. Simply choose upgrade.

If that option is not available just take out a new contract then migrate your old number across

Guide: Migration & porting into O2  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 68: Extraordinaire
  • 8467 Posts
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  • 1747 Solutions
Registered:

If the 3rd party website is one of the comparison sites like MSM or USwitch they will direct you to O2. It should ask if this is a new account of upgrade. Simply choose upgrade.

If that option is not available just take out a new contract then migrate your old number across

Guide: Migration & porting into O2  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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FoggyDayz
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Thankyou very much!!

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