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on 08-03-2022 14:20
Migrated old number (previous o2 contract) to new phone/sim (new o2 contract), but doesn’t seem to have worked properly.
Left with new phone that I can phone out with, send/receive texts, mobile data ok all on old number but no one can phone me, “number not recognised” apparently.
Have spent 2 days waiting for o2 to sort, matter escalated but still no resolution.
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on 08-03-2022 15:25
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on 08-03-2022 15:25
I am afraid you will need to keep on at o2 to fix
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 12043 Posts
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- 3222 Solutions
on 08-03-2022 15:25
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on 08-03-2022 15:25
I am afraid you will need to keep on at o2 to fix
If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
- 13 Posts
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on 11-03-2022 14:39
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on 11-03-2022 14:39
Im having the same problem but cant ring out or txt,I need this to up and running ASAP