Number change taking ages

[KawaJohnny]

i requested a number change around 11 days ago and I was told it would take 2-3 days at most. This definitely was not the case I have been talking to tech support and they said the issue will be resolved within 5-10 days but I use my phone for work and I have missed important phone calls as my service was switched off for the number change.

Does anyone have any idea how to get this issue resolved quickly as I am paying for a service that I have not been able to use. The Tech support have not been able to give adequate help. This is really frustrating and not a good first impression with O2. 

Any info or help would be great appreciated!

thanks 

[MI5]

@KawaJohnny 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)