Notice of enforcement

[Saz8406]

So I got a letter of enforcement
Did I get this cuz I missed a payment or 2?
I received letter yesterday but paid my overdue today so what will happen now?

[Cleoriff]

@Saz8406 

Yes it's because you are in default of contract. You need to pay off whst you owe quickly

Guide: How to Pay Your Bill (Airtime & Device Plans) 

As you have paid, you should let O2 know Guide: How to find help & contact O2 

[O2James]

PAYMENT MANAGEMENT
You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[jonsie]

If you have paid you now need to contact customer service if you have been disconnected.

Guide: How to find help & contact O2 

[Saz8406]

I’ve tried ringing customer service but can’t get through because of Coronavirus so what can I do ? Tia

[Cleoriff]

Just keeep trying @Saz8406 . It will be a long wait but it's the only advice on offer.

[jonsie]

You could try Skpe if you have it. There is a free number.

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823