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Not registered on Network problem

Anonymous
Not applicable

After using an O2 number for at least 4 years---

 

At a crucial moment the Galaxy S2- stopped connecting to txt or phone, giving a Not registered on Network message. It still does when I attempt to phone even 202. After attempting to find a way to contact O2- eventually after 30mins- their financial callcenter op confirmed that my ac is paid up to date.  Data is still going through though. I removed the battery and SIM- replaced them and data still works but I get the message Not registered on Network when I attempt to phone 202.

 

Anyone tell me what is going on- or how I am supposed to play the Dungeons and Dragons game of speaking or chatting to someone at O2. I naively want to use the phone as a phone.

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
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Registered:

pop down to your nearest o2 store and get a replacement sim ask them to help you transfer to the new sim and see if that helps It could just be the sim has an issue

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

pop down to your nearest o2 store and get a replacement sim ask them to help you transfer to the new sim and see if that helps It could just be the sim has an issue

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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1,368 Views