Not received sim

[Saimanikanta]

I not received sim and I am not using. But the payment for first month is done. How can I stop the the service and claim the past payment.

[Saimanikanta]

I need to know who is using the sim

[Bambino]

@Saimanikanta If your sim has been lost or was stolen you need to report it: https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

[MI5]

@Saimanikanta 

Your first bill is generated automatically when you take the contract.

Customer service willl refund you for the days waiting for the sim to arrive.

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