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No service

Kerry40
Level 1: Joiner
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Registered:
  1. My son lost his phone had the sim and phone locked then found it rang and had sim and phone unlocked now have no service 
Message 1 of 4
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MI5
Level 94: Supreme
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Registered:

@Kerry40 

Sim was probably barred too.

Ask O2 to check and remove and account or sim bars.

Guide: How to find help & contact O2 

Guide: O2 BARs 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
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Kerry40
Level 1: Joiner
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Registered:

They have unblocked sim and phone still no service 

Message 3 of 4
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MI5
Level 94: Supreme
  • 150696 Posts
  • 645 Topics
  • 28689 Solutions
Registered:

@Kerry40 wrote:

They have unblocked sim and phone still no service 


It would appear not so ask again, or pop in store with photo ID to get a new sim in case yours is faulty.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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