No roaming in Rwanda

[Anonymous]

I have just been working in Rwanda for a few days.  Roaming is not working there.  I was in Tanzania before and Kenya afterwards, where it worked fine.  My phone also registered on networks in Burindi and DRC whilst I was travelling around Rwanda.  Should roaming be working there?  The O2 web site implies it should.  If it should, is there any way to contact a human at O2 to check it out? I am bound to go back there and it would be useful to be contactable.

[MI5]

On contract yes but no agreements in place for PAYG users.
Contact details here http://www.o2.co.uk/contactus

[Anonymous]

Anyone else have any experiences in these countries?

[MI5]

It's all on O2's website.

[jonsie · Accepted solution]

Here you go....

Standard Rates

Our Pay & Go customers will be charged at the following rate when calling or texting from this country.

Making a local call to landlines or mobiles will always be the same price as calling home when you're abroad.

Sending a picture message costs 25p and it's always free to receive a text.

When in:       Calling:  

Landlines - per minute	Unavailable
Mobiles - per minute	Unavailable
Receiving calls - per minute	Unavailable
Sending texts - per message	Unavailable

Cost per MB of using data:

Data usage

Unavailable

See our standard international calling rates when abroad for all countries.

Find out more about using data abroad.

Standard Rates

Our Pay Monthly customers will be charged at the following rate when calling or texting from this country.

Making a local call to landlines or mobiles will always be the same price as calling home when you're abroad.

Sending a picture message costs 25p and it's always free to receive a text.

When in:       Calling:  

Making calls - per minute	£1.50
Receiving calls - per minute	£1.25
Sending texts - per message	40p

Cost per MB of using data:

Data usage

£6*

See our standard international calling rates when abroad for all countries.

* O2 will automatically cap your data usage to £40 (50 MB) a month whilst you're abroad

Find out more about using data abroad.

[Anonymous]

Thanks for this info @jonsie !
I'm sure @Anonymous would find it very useful