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No Sim with new iPad

Shane19
Level 1: Joiner
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on ‎04-06-2020 15:04

on ‎04-06-2020 15:04

I bought a new ipad on pay monthly and have the phone number connected with it. I haven’t received a sim to use with the iPad and cannot use it unless connected to wifi

I can’t get in touch with anyone from o2 due to covid 18, what steps should I take to get the sim I require?

Regards
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MI5
Level 94: Supreme
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Registered:

on ‎04-06-2020 15:06

on ‎04-06-2020 15:06

@Shane19 

All current known numbers here Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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