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No Service everywhere

Dakeyj
Level 1: Joiner
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A month ago my O2 phone / number stopped working. I just get No Service everywhere. I also have a Virgin Media SIM and this works perfectly in the same phone. I referred this to O2 support when I was out of the country and they said a) there is no coverage where you are b) its a roaming issue.

 

I am now back in the UK and in a major city and I still get No Service 100% of the time i.e. it never changes from No Service.

 

Any suggestions? Please don't ask me to reset the phone, select the network manually or change the APN. As this is what O2 support ask me to try every few days.

 

 

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pgn
Level 77: Grand Master
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Take your phone and some photo ID into an O2 Shop and let them kick it back into life, is my suggestion, @Dakeyj - you are in "a major city", therd should be an O2 shop nearby that is open today. Good luck!

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Enlli
Level 69: Guiding Light
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It's either SIM related or Account related it seems.

Maybe worth calling in to an O2 shop with ID and getting a new SIM to see if that works

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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