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No 5 g

Blueemmablue
Level 1: Joiner
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I have recently swapped over to o2

i don’t have any 5 g

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Bambino
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Enlli
Level 69: Guiding Light
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By 5G do you mean mobile data? 

If it's 5G itself you will need to realise O2 is not the best

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
Level 37: Blazing a Trail
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This app is mention @Blueemmablue in the guidance already provided to you ; it is actually quite good so you might want to give it a try :- 

 

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network

 

Understand your network coverage


With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:

 

- check the status of our network in your area – you don’t even need to enter your postcode
- test your network speeds
- report any issues with your service.


It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.

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