Solved: Re: No 3G/Data/Calls/Messages 03/10/2013 - Page 2

Anonymous · ‎03-10-2013

Hi all!

I have an iPhone 5. Could anyone help please? This started happening at roughly 12.30pm.

Suddenly, there was no "o", "E" or "3G" symbol on my phone although it does display a normal bar strength of normal signal.

However, I cannot make calls - it says "Call failed" straight away. I cannot access the internet at all. I cannot send or receive texts at all!!!

Could anyone help please?

Thanks

Toby · ‎03-10-2013

Hi guys,

Let me know if the situation changes for you and I'll try and get some info as soon as I can.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Anonymous · ‎03-10-2013

Ive had no 3g since 1pm was working fine up until 1pm & then nothing since! I find this very frustrating that it is happening to certain peoples numbers as a work colleague is on o2 & has perfect 3g.

Do we get any sort of compensation or anything - No chance i bet

Toby · ‎03-10-2013

Hi guys,

We’re looking into this as we speak. All the latest info will be here: http://status.o2.co.uk/

Please update the thread if things improve for you

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Anonymous · ‎03-10-2013

Wouldn't have something to do with switching on London's 4g would it?

MI5 · ‎03-10-2013

Maybe they need another 50p in the meter

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-10-2013

Literally been a waste of time today without a phone. Might have to start carrying two around with me when working???!!!!

MI5 · ‎03-10-2013

Situation appears to be improving now - Might be worth rebooting your phones to see if service returns....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎03-10-2013

Nothing is improving for me yet & re booted my phone several times

Anonymous · ‎03-10-2013

I've had no 3g since about 1.30 have tried rebooting my phone as suggested but still nothing - lack of updates is extremely frustrating

Anonymous · ‎03-10-2013

Surely there has to be some good will from o2 for the inconveience this has caused. I'm not sure on the amount of people this has affected but for now coming up to 4 hours for me personally being affected, I am hugely annoyed by this & yet all we get is 'we are unable to say when it will be fixed' or 'there are enginners working on this right now'. This isnt good enough o2!

O2

No 3G/Data/Calls/Messages 03/10/2013

I have an existing Apple Watch Ultra and an I phon...

Lost Sim

Old number

Using mobile in Spain

Refresh Online