No 3G/Data/Calls/Messages 03/10/2013

[Anonymous]

Hi all!

I have an iPhone 5. Could anyone help please? This started happening at roughly 12.30pm.

Suddenly, there was no "o", "E" or "3G" symbol on my phone although it does display a normal bar strength of normal signal.

However, I cannot make calls - it says "Call failed" straight away. I cannot access the internet at all. I cannot send or receive texts at all!!!

Could anyone help please?

Thanks

[MI5]

• Unexpected Issues
• Planned maintenance

Start Fixed Details Status

Oct 3, 2013 10:45 am

We've got some problems with our phone service right now. Some phone numbers might not be working at all. Those numbers could be anywhere in the UK or abroad.

Ongoing

[Anonymous]

Any idea how long it will take to fix? Causing some right issues over here!! 😞

[MI5 · Accepted solution]

Engineers are on it now... Updates will be posted when they become available......

[perksie]

They will never give a time to fix, they're working on it is all you can get.

[Anonymous]

It's not just the phone service you have issues with - I have no data services at all since about 12:30!!!

[MI5]

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@Anonymous wrote:

It's not just the phone service you have issues with - I have no data services at all since about 12:30!!!

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Yes, O2 are aware of the issue, thanks....

[Anonymous]

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@MI5 wrote:

• Unexpected Issues
• Planned maintenance

Start Fixed Details Status

Oct 3, 2013 10:45 am

We've got some problems with our phone service right now. Some phone numbers might not be working at all. Those numbers could be anywhere in the UK or abroad.

Ongoing

---

I checked coverage checker at about 11am and no way was that message there then.

[Anonymous]

Yeah, same here no data at all since 12.30.

But even been able to make a phone call, or even check snapchat!

[Anonymous]

Yeah, that message was not there about 2 hours ago either