Solved: New to o2 - Page 2

Win1 · ‎01-10-2020

Hi ive ordered the Samsung s20fe but haven't had an email to say when its being delivered, and I cannot chat with o2 as my account isn't registered yet

Win1 · ‎02-10-2020

So got the phone today but sim card not permitted

MI5 · ‎02-10-2020

@Win1

Contact O2 to activate your sim

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Win1 · ‎02-10-2020

Yep done that, and have been told 2 different things. Great start to o2

MI5 · ‎02-10-2020

Not sure how many different tings or what they can tell you but if your sim isn't working they need to activate it or swap it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Win1 · ‎05-10-2020

My number is switching over 2mro. Do I need both phones switched off.

MI5 · ‎05-10-2020

@Win1

Turn off when your old sim loses connection and then swap to o2 sim.

You will need to keep rebooting the phone with o2 sim until you get a signal.

It can take take upto 24 hours for all services to port across.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

New to o2

Not in my account

PAC code problems.

Add a monthly Sim Deal

Not impressed : "Your O2 RPI terms are changing"

eSIM