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New sim

Anonymous
Not applicable
Hi I got a new sim today but is saying the sim is not supported with my device
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Accepted Solutions

MI5
Level 94: Supreme
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Is the SIM card activated or is your phone locked to a different network?
Sim swap process here if sim is inactive.
http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 5
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MI5
Level 94: Supreme
  • 152011 Posts
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Registered:
Is the SIM card activated or is your phone locked to a different network?
Sim swap process here if sim is inactive.
http://swapmysim.o2.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
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jonsie
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Message 3 of 5
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MI5
Level 94: Supreme
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My thoughts too jonsie.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 5
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Marjo
Former Staff
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Hey @Anonymous did you get your SIM to work in the end? slight_smile

Message 5 of 5
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