New sim not working

[Bob18]

New sim not working 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[TallTrees]

Hi @Bob18 

Welcome to the o2 Community forum 

PLEASE REMOVE YOUR PERSONAL DETAILS FROM YOUR MESSAGE 

you will need to contact O2 customer services 

Here Guide: How to find help & contact O2 

****Flagged*****

[MI5]

@Bob18 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

[Oxonian]

@Bob18 

Welcome to this customer-to-customer forum. 

Please edit your message to remove your number from this public forum. You can do this by clicking on the downward arrow in the top right-hand corner of your post.  

Has you SIM been activated ? If it hasn't, you'll need to contact Customer Service to arrange this :-

Guide: How to find help & contact O2