Solved: New phone not switched over

Anonymous · ‎10-09-2015

Just got my new phone but the network isn't working on either my old phone or new phone

MI5 · ‎10-09-2015

Sounds like you are mid sim swap. Keep rebooting the new phone until it connects.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5 · ‎10-09-2015

Sounds like you are mid sim swap. Keep rebooting the new phone until it connects.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

New phone not switched over

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived