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New phone and sim

Karen8
Level 1: Joiner
  • 1 Posts
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Registered:
I've got a new contract and phone can i put my old sim card in it and keep my old number
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O2Sarah
O2 Support
O2 Support
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Registered:
Hi

Which network are you currently with? If you upgraded with us then yes, just pop the sim in. If you’re transferring from another network you will need a pac code to transfer your number and then contact customer services.

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
😊

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O2Sarah
O2 Support
O2 Support
  • 74 Posts
  • 1 Topics
  • 8 Solutions
Registered:
Hi

Which network are you currently with? If you upgraded with us then yes, just pop the sim in. If you’re transferring from another network you will need a pac code to transfer your number and then contact customer services.

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
😊
Message 2 of 2
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