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New customer

Lozi
Level 1: Joiner
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I paid the £30 upfront cost.. however I failed the credit check will this be refunded

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gmarkj
Level 66: Unequalled
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Until the transaction is complete then the money is still in your account, just held in reserve @Lozi 

After 5-7 days it will be returned to your available balance.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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