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Need more data right now. Ran out and really need it for work in the morning. Am on contract with 5g

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Chr1ssyboy
Level 1: Joiner
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on ‎23-08-2021 22:04

on ‎23-08-2021 22:04

Can anybody help. I have spent my 5gb data and really need it for work. Tried changing tariff to 20gb but it won't give it until next bill. Won't let me buy bolt ons either! Any help would be much appreciated. Thanks 

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MI5
Level 94: Supreme
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on ‎23-08-2021 22:12

on ‎23-08-2021 22:12

@Chr1ssyboy 

You can't add a bolt on with a tariff change in progress.

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144188 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

on ‎23-08-2021 22:12

on ‎23-08-2021 22:12

@Chr1ssyboy 

You can't add a bolt on with a tariff change in progress.

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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