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Myo2 Account locked

Dervnc
Level 1: Joiner
  • 4 Posts
  • 2 Topics
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on ‎23-03-2020 09:25

on ‎23-03-2020 09:25

I’ve been trying to log into my account to pay my over due bill, for the past few days it keeps saying error. Then I received an email saying I had to pay my contract in full. Is there any way this can be sorted? I can’t call because my networks off now & online chat isn’t appearing
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MI5
Level 94: Supreme
  • 144158 Posts
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on ‎23-03-2020 09:35

on ‎23-03-2020 09:35

@Dervnc 

All contact methods here Guide: How to find help & contact O2 

You can also call via skype if you have it 0800 032 1402

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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on ‎27-03-2020 13:03

on ‎27-03-2020 13:03

Hi there @Dervnc , how are you getting on today? Did you manage to sort out your account since you last posted?

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