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My upgrade

Staceytrea
Level 1: Joiner
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on ‎18-10-2024 09:44

on ‎18-10-2024 09:44

My upgrade is due today on the 18th October but it is saying to uograde today I need to pay 29 pounds but wait until the 18th October and I can upgrade for free. It is the 18th October so why can’t I upgrade for free

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MI5
Level 94: Supreme
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on ‎18-10-2024 09:54

on ‎18-10-2024 09:54

@Staceytrea 

Lazy O2 systems.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Guide: Upgrading Your O2 Phone 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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