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My mobile phone

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Anonymous
Not applicable

on ‎26-10-2016 08:12

on ‎26-10-2016 08:12

Please could you ring me not happy with my bill.

i think i will have to cancil my phone becouce of charges.

please ring me about this.

 

Regards Neil Ferguson

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madasaf1sh
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‎26-10-2016 08:31 - edited ‎26-10-2016 08:31

‎26-10-2016 08:31 - edited ‎26-10-2016 08:31

hi Neil,

This is a customer to customer forum, so no one from o2 CS will pick this up,. best bet is to call CS on 202 from your o2 phone.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 79: Lord of the Boards
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‎26-10-2016 08:31 - edited ‎26-10-2016 08:31

‎26-10-2016 08:31 - edited ‎26-10-2016 08:31

hi Neil,

This is a customer to customer forum, so no one from o2 CS will pick this up,. best bet is to call CS on 202 from your o2 phone.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
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on ‎26-10-2016 08:34

on ‎26-10-2016 08:34

You really need to call them. Can you see what the extra charges are in My O2? 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎26-10-2016 09:38

on ‎26-10-2016 09:38

You can't just cancel because you don't like your bill I'm afraid.
You need to learn what is included and what is chargeable and avoid going over your allowances.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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