on 27-04-2020 17:38
I just received a text from O2 to remind me that my contract ends at the end of May, but (in direct contradiction to what I thought) it says my monthly plan will "remain at £35.79" - which is (roughly) the amount I've been paying for two years.
That was always paying for the phone as well as the tariff. Why then, when I have reached the end of my contract and the phone is paid off, is my monthly plan the same and not reduced considerably??
on 27-04-2020 17:42
@MikeTheActorMan standard contracts don't reduce, only refresh ones.
You will need to upgrade to a SIM only tariff if you want to keep your phone and pay less.
Guide: How does O2 Refresh work?