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My O2 app

dfer
Level 1: Joiner
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on ‎28-09-2020 20:45

on ‎28-09-2020 20:45

If I use my details to try to log in on my phone It  tells they do not match, however using the same details on my computer it work with them this is just plain inconvenient.

Any ideas

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MI5
Level 94: Supreme
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on ‎28-09-2020 20:52

on ‎28-09-2020 20:52

@dfer 

Have you checked for an app update or just delete and reinstall it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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on ‎06-10-2020 11:26

on ‎06-10-2020 11:26

Hi @dfer , hope you're having a good week so far!

Did you manage to get your login working in the end? Any help from the above suggestions?

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