Solved: Mobile device plan

x1 · ‎13-03-2024

I used to log into Virgin Mobile to see my handset plan, i am wanting to know how long i have left on my handset. Now it takes me to O2 but my device plan is not there only my pay monthly plan?

MI5 · ‎13-03-2024

@x1

Your device plan is still with Virgin so you need to ask them.

Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-03-2024

@x1

Your device plan is still with Virgin so you need to ask them.

Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎13-03-2024

Your device plan is still with Virgin so you need to call them

150 from a Virgin Landline or 0345 4541111 from any other phone.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎13-03-2024

Snap

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎13-03-2024

@MI5 wrote:
Snap

Drat...beaten by 1 minute.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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