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Mobile device plan

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x1
Level 1: Joiner
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on ‎13-03-2024 14:51

on ‎13-03-2024 14:51

I used to log into Virgin Mobile to see my handset plan, i am wanting to know how long i have left on my handset. Now it takes me to O2 but my device plan is not there only my pay monthly plan?

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MI5
Level 94: Supreme
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on ‎13-03-2024 15:33

on ‎13-03-2024 15:33

@x1 

Your device plan is still with Virgin so you need to ask them.

Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>

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MI5
Level 94: Supreme
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Registered:

on ‎13-03-2024 15:33

on ‎13-03-2024 15:33

@x1 

Your device plan is still with Virgin so you need to ask them.

Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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Enlli
Level 66: Unequalled
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on ‎13-03-2024 15:34

on ‎13-03-2024 15:34

Your device plan is still with Virgin so you need to call them

150 from a Virgin Landline or 0345 4541111 from any other phone.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎13-03-2024 15:39

on ‎13-03-2024 15:39

Snap

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
>>>>>>>>>>>>>>>>
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Enlli
Level 66: Unequalled
In response to MI5
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on ‎13-03-2024 15:49

on ‎13-03-2024 15:49

@MI5 wrote:

Snap

Drat...beaten by 1 minute. 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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