Mobile Data

[Daniel1991]

Hi, i was just wondering if anyone knows about data caps? i am on an unlimited data plan but ive just read somewhere thats its capped to 650GB a month! when this was sold to me i made sure i asked about this as i dont want a cap on my data. If this is true im really shocked and annoyed that i've been lied too in the store. 

[jonsie · Accepted solution]

https://www.o2.co.uk/termsandconditions/mobile/unlimited-tariff-terms

3.5. Usage of Unlimited Data is subject to our Fair Usage Policy. To help us identify whether you are using your Unlimited Data in accordance with the Fair Usage Policy and these Terms , we may monitor the amount of data you are using. Where you regularly tether to 12 or more devices, have used 650GB of data twice within a 6 month period, or have connected to a device other than an eligible device as stipulated in clause 3.3 of these Terms, then we may investigate your usage further to ascertain whether your Unlimited Data usage is for the permitted use. Where following such investigation we determine or reasonably suspect that your usage is for purposes other than the permitted use then we reserve the right to transfer you to a more suitable plan