Missing 2 sim cards.

[Nutronic]

I have ordered a total of 2 simcards from O2 and both have been given reference numbers to confirm the order was successfully made and neither have turned up.

13th November was the first order.

2nd December was the second order.

I am wanting a physical simcard because esim is a pain to transfer when you get a new phone.

[MI5]

@Nutronic 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you - on Facebook or Instagram https://www.o2.co.uk/abouto2/social-media

Or you can call them on 0800 081 0255

Thanks