Solved: Missed payment

Leon56_65 · ‎14-09-2021

I have missed this month's payment as I am in hospital after being conned and having a minor stroke. I will endeavour to make a double payment as soon as I get paid at the end of the month.

MI5 · ‎14-09-2021

@Leon56_65

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Leon56_65 · ‎14-09-2021

I am at present not in a position to make an immediate payment.

MI5 · ‎14-09-2021

@Leon56_65

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎14-09-2021

@Leon56_65 You must contact the Payment Management Team as soon as you possibly can. O2 are ruthless when it comes to non-payment. If you don't call they will cut you off.

I DO NOT WORK FOR O2

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