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Migrate number o2 to o2

Kode
Level 2: Apprentice
  • 7 Posts
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Hi,  just wondered if somebody can help me. I have been trying from Monday to migrate my original O2 number to my new o2 number. I have worked out that original number is on the new billing system and the new number is on the old billing system. My original number and Sim card is now not working and the number you have called is not recognised. I have had this original number now for 20 years and it is used for everything. I am struggling to find anybody at o2 which understands the migration of numbers. If my original number was still working, I would have probably just port out and back in again.   Thanks Jason 

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MI5
Level 94: Supreme
  • 150367 Posts
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@Kode 

Guide here Guide: Migration & porting into O2 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 150367 Posts
  • 641 Topics
  • 28638 Solutions
Registered:

@Kode 

Guide here Guide: Migration & porting into O2 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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