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Message retrieval

Claire_74
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on ‎03-06-2020 17:07

on ‎03-06-2020 17:07

Does anyone know if any messages can be retrieved? My phone was set to get rid of messages after 30 days which I didn’t know about and now I’ve lost all of my messages between myself and my mum. She recently passed away from covid and I’m devastated. TIA
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Bambino
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on ‎03-06-2020 17:27

on ‎03-06-2020 17:27

@Claire_74 Very sorry for your loss. As far as I'm aware, deleted messages cannot be retrieved. 

I DO NOT WORK FOR O2



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Claire_74
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on ‎04-06-2020 10:51

on ‎04-06-2020 10:51

I wasn’t sure if they could or not as I know the police can get access to old messages if they’ve been deleted but thank u.
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