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Lost phone numbers

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Anonymous
Not applicable

on ‎05-07-2015 17:53

on ‎05-07-2015 17:53

I've just received a new sim (kept old number) from O2 shop which was installed by an assistant, however, I now only have my contacts' e-mail addresses and not phone numbers. Can anyone help with this?
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MI5
Level 94: Supreme
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on ‎05-07-2015 18:10

on ‎05-07-2015 18:10

The numbers must have been stored on your old sim.
Put it back into the phone and copy them from sim to phone, then switch back to new sim.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎05-07-2015 18:10

on ‎05-07-2015 18:10

The numbers must have been stored on your old sim.
Put it back into the phone and copy them from sim to phone, then switch back to new sim.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎05-07-2015 21:41

on ‎05-07-2015 21:41

Thanks, somehow fumbled my way through and now have numbers!
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Bambino
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on ‎05-07-2015 21:47

on ‎05-07-2015 21:47

If you have a Gmail account you can back up all your numbers to that.

I DO NOT WORK FOR O2



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MI5
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In response to Bambino
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on ‎05-07-2015 22:24

on ‎05-07-2015 22:24

Glad you are sorted but as Bambino has mentioned, you should look at backing them up now so you don't loose them again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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