Solved: Lost SIM Card

Anonymous · ‎07-08-2021

Hi, my father has lost his mobile phone, which has an O2 SIM card in it (pay monthly, SIM-only contract). How can he obtain a replacement SIM?

Thanks

Alan

jonsie · ‎07-08-2021

He needs to report it lost and O2 will send a new sim to his home address

Guide: Lost or Stolen O2 Device? - How to Report it

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎07-08-2021

He needs to report it lost and O2 will send a new sim to his home address

Guide: Lost or Stolen O2 Device? - How to Report it

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎07-08-2021

@Anonymous

Report it to O2 and they will send a new sim

Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-08-2021

Thanks both

jonsie · ‎07-08-2021

Welcome 😊

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎07-08-2021

Welcome @Anonymous 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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