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Long process time

EK14
Level 1: Joiner
  • 1 Posts
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I placed an order almost 2 weeks ago and I still haven’t received any emails regarding the dispatch, does it normally take this long or do I need to go to an O2 branch and discuss it with them?

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madasaf1sh
Level 61: Brainiac
  • 4423 Posts
  • 29 Topics
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Registered:

@EK14 


The store will be unable to assist, and depending on the phone it could be a bit longer. 

Best thing to do is contact the sales team: 

message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 61: Brainiac
  • 4423 Posts
  • 29 Topics
  • 1238 Solutions
Registered:

@EK14 


The store will be unable to assist, and depending on the phone it could be a bit longer. 

Best thing to do is contact the sales team: 

message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
34 Views