on 11-07-2013 19:30
on 11-07-2013 19:30
I have a pay and go account. If I select auto top up and lose my phone, what's to stop it being topped up every five minutes?
George Humphries
Solved! Go to Solution.
on 11-07-2013 20:33
on 11-07-2013 20:33
If you lost your phone then by contacting Customer Services they would cancel everything.
on 11-07-2013 20:33
on 11-07-2013 20:33
If you lost your phone then by contacting Customer Services they would cancel everything.
on 11-07-2013 20:37
You would need to get the sim blocked if you lost the phone. That would automatically stop the credit being used and hence the auto top up. Or you can cancel the auto top up at any time.
As with anything in life, you have to take some of the responsibility to safeguard your money.