Leaving contract early

[Anonymous]

I still have a year left on my contract but I am thinking about leaving O2.  Does anyone know the penalties for doing so early?

Many thanks

Claire

[MI5 · Accepted solution]

If on refresh you need to pay for your device in full, you are then free to leave.
If on a standard contract it is your monthly payment multiplied by the number of months remaining.

[Marjo]

Hey @Anonymous Sorry to hear you want to leave O2! Please check the advice above from MI5 - let us know if you have any additional questions the community could help with?

Thanks @MI5!

[MI5]

Some additional help on cancelling here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig... and getting your PAC here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-to-get-your-PAC-2017-Update/ba-p/1052278