Latest bill

[Katells]

I changed to a new Sim only on the 2nd April this was for 20G data, unlimited texts and calls for £15 a mth. I was told it was activated straight away and my new monthly charge would show on my next bill. However I have been charged 22.50 for texts and my bill is £43!!!

[Bambino]

@Katells Have you been sending emojis and pictures by text?
https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132