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Latest bill

Beany1
Level 1: Joiner
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Good Morning - I have just received a bill for £12.33 after I have terminated my O2 account and switched to another provider can you explain this as I was told when i requested a PAC code that there was nothing to pay

From Tim Beane

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MI5
Level 94: Supreme
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@Beany1 

You always get a final bill 14 days after leaving.

Make sure your direct debit is still in place to pay it.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149982 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@Beany1 

You always get a final bill 14 days after leaving.

Make sure your direct debit is still in place to pay it.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
284 Views