cancel
Showing results for 
Search instead for 
Did you mean: 

Late paying bill

Nicola24
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Will be able to pay half on 4th August and the rest on 7th August. Late payment due because I’ve lost my card and can’t pay.

Message 1 of 3
183 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 149728 Posts
  • 641 Topics
  • 28523 Solutions
Registered:

@Nicola24 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Set up  a direct debit to avoid future issues Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
178 Views

Cleoriff
Level 94: Supreme
  • 126181 Posts
  • 832 Topics
  • 7552 Solutions
Registered:

@Nicola24 

You need to contact Payment management asap.

You can reach the Payment Management team on 0800 902 0217 or 0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
177 Views