Late bill payment

[Andyndippy]

There was a problem with my direct debit this month and I didn’t notice until you barred me phones - paid bill on my O2 app hours ago why aren’t my phones working still (even when I restart them)

[madasaf1sh]

@Andyndippy

It can take upto 24hours for service to be restored following a full bar going on for non payment.

I would keep putting the phone into Airplane Mode and taking it back out until your services resumes.

[MI5]

@Andyndippy 

Anything upto 48 hours for a reconnection.

Keep rebooting the phone and it if goes beyond that you'll need to call customer service.
Numbers here including a Skype option if you don't have another phone to call from Guide: Coronavirus Community Help and Support